With over 100 Certified Outlets, most of your telco needs are catered for. Geographically spread almost throughout the whole country, at touch Certified Outlets you may perform all the below:
Settle your invoice
Purchase a new Postpaid or magic Prepaid line
Purchase Recharge Vouchers
Replace your SIM card
Migrate your line from Prepaid to Postpaid
Activate the following services: High Speed Internet, BlackBerry for individuals, Star Package, MCSMS, Call Forward, International and Roaming service if a cash guarantee is available
The Points of Presence (POPs), located inside over 50 Ogero outlets, offer all above services available at touch Certified Outlets in addition to the below:
Purchase of ‘Bil Khidmek’ and ‘Ma3ak’ lines
Activation and deactivation of all services except the detailed bill, e-invoice & roaming service
Recharge Vouchers Replacement
Line Recapture (if no refund is needed)
Touch Service Centers, present in Beirut - Charles Helou Avenue and Downtown, Jounieh, Jbeil, Tripoli, Chtoura, Saida and Tyr, provide all services above and some more below:
Purchase of Corporate lines (CRA, CRB & CRC)
Activation and deactivation of all services
International and Roaming requests
Switching from Prepaid to Bil Khidmeh line
Sales of Dongles, Mi-Fi, Routers, Tabby and Dary
Detailed bills and e-invoice requests
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