eSIM

 

eSIM, your new digital choice! 

What is eSIM

 
eSIM is a digital SIM embedded in a compatible device (smartphone, tablet, etc.) enabling the activation of a mobile number without the need for a physical SIM card. 
Benefits
  • You can have multiple eSIMs on your device with two active mobile numbers at the same time (one physical SIM and another eSIM)
  • You can easily switch between the mobile numbers by enabling and disabling them from your “device settings”    
  • Environmentally friendly

How to get your eSIM

 
Visit any touch service center and/or certified outlet to either swap your physical SIM to an eSIM or buy a new eSIM (new mobile number).
 
Existing touch customers can now do the swap via touch mobile app
 
How it works
 
iPhone: 
A Wifi connection is required 
Go to the phone settings and select “cellular”
Use your phone camera to scan the QR code 
Your eSIM is ready to use 
 
Android: 
A Wifi connection is required 
Go to the phone settings and select “SIM Card Manager”
Select eSIM > Add Mobile Plan to launch the camera automatically
Use your phone camera to scan the QR code 
Your eSIM is ready to use 
 
eSIM Tariffs 
  • New Prepaid line: $7 
  • New Postpaid line: $16.67 
  • Swap your physical SIM with an eSIM: $1.67 
 
eSIM fees are same as the physical SIMs.
Prices exclude taxes.
 

Need to Know

  • Do not share the QR code with anyone
  • We also advise you to keep the QR code in a safe place for future use, as you might need to re-download your profile whether on the same device or on another device
  • eSIM is not available currently on Apple watch

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